Shipping Policy

Last Updated: September 2026

At PICADILLY LLC, we want every order to arrive safely and within the expected delivery timeframe. This Shipping Policy explains how we process and ship orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or U.S. holidays will typically begin processing on the next business day.

Processing times may take longer during periods of high order volume, holidays, or other circumstances beyond our reasonable control.

2. Shipping & Delivery

We currently ship orders within the United States.

After an order has been processed, standard delivery generally takes approximately 5–10 business days.

Delivery estimates are provided for guidance only and may vary depending on the shipping carrier, destination, weather conditions, holidays, seasonal demand, or other circumstances beyond our control.

3. Shipping Costs

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

If free shipping or another shipping promotion is available, the applicable offer will be clearly indicated at checkout.

4. Order Tracking

When tracking information is available, a shipping confirmation email will be sent to the email address provided with the order.

Please note that tracking information may take some time to become active or update after the package has been handed over to the carrier.

5. Delayed or Lost Packages

If your order appears to be significantly delayed or has not arrived within the expected timeframe, please contact us at support@picadilly.com.

We may work with the shipping carrier to locate or investigate the shipment when appropriate.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will make reasonable efforts to update the address before the order ships, but changes may not be possible once the package has been dispatched.

7. Damaged Packages

If your package arrives damaged, please contact us promptly at support@picadilly.com.

Please provide your order information and, when applicable, photographs of the damaged package and items. We will review the situation and determine the appropriate resolution.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

PICADILLY LLC
1920 Palm Beach Lakes Blvd
West Palm Beach, FL 33409
United States

Phone: 608-852-5081
Email: support@picadilly.com